What are the key upgrades between my current pack and the new Pek Epik?
Pek Epik is Tune Talk’s latest plan range catering to the fast-growing internet demand of 5G enthusiasts, Gen Z lifestyle apps (such as Tik Tok, Instagram, YouTube and iQiYi) and users who are looking for total peace of mind with massive internet quotas.
You can view the plans HERE.
I am currently on an older tariff. What are the key things I need to know before I make the switch?
- When you choose to switch to the Pek Epik please know that all your existing data, voice and SMS balances will be forfeited. (Definitely recommended to exhaust all your existing internet prior to switching)
- You will not be able to revert back to older packs.
- What will remain is your existing credit balance, Tune Talk points and credit validity.
- You will need to be in an Active status (simply top up to reactivate your line)
- The best way to do switch is in the Tune Talk App! (Check out the ‘Loyalty Redemptions’ section)
- The switching process may take up to 15 minutes. You will receive a confirmation SMS once the switch is successful.
- Most importantly, (for now) switching to Pek Epik is FREE! Let’s go!
Do I need to replace my SIM card when upgrading to Pek EPIK?
If you haven’t already, you are highly encouraged to ensure you are utilizing a 4G-enabled USIM which will enable you to use 4G and 5G network services and VoLTE and VoWiFi calls.
You can check your SIM type by sending CHECK4G to 23332.
Head on to this link to find out more details or how to upgrade your SIM card.
I’m an existing Tune Talk subscriber. Can I switch to Pek Epik?
All Tune Talk Subscribers can switch from their existing tariff plans to the Pek Epik tariff (or partner equivalent tariff) to enjoy the new plans available from 27th October onwards.
You may check your current tariff plan via:
- The Tune Talk App (next to your Mobile number); or
- USSD by dialling *111# > Account Info > Tariff plan
I have more than one Tune Talk number. If I request to switch, will it apply to all my other numbers as well? Can I switch more than one number?
No, the switch will only happen for the number that you have requested for. You will need to manually submit the request for each number that you wish to switch.
