Let's chat? - Online

寻找其他东西?

保存您的电话号码并切换到 Tune Talk

通过网站

通过网站

1

通过 Tune Talk 网站购买 Tune Talk SIM

2

收到 SIM 卡后,下载 Tune Talk 应用程序

3

检查您的电子邮件并获取订单条形码

4

选择‘扫描您的订单条形码’并完成您的 SIM 卡启动

5

回复短信并确认转换流程

 

6

通过 Tune Talk 应用程序检查您的转换状态

7

使用 Tune Talk SIM卡替换 您的旧 SIM卡

通过 Tune Talk 应用程序

通过 Tune Talk 应用程序

1

通过 Tune Talk应用程序购买 Tune Talk eSIM

通过Tune Talk应用程序购买Tune Talk SIM卡
2. 收到Tune Talk SIM卡后,前往
我的历史记录页面完成注册 3. 回复短信以确认转换流程 4. 通过Tune Talk应用程序检查您的转换状态 5. 将您的旧SIM卡换成Tune Talk SIM卡

2

收到 Tune Talk SIM 卡后,前往我的历史记录页面完成注册

3

回复短信以确认转换流程

4

通过Tune Talk应用程序检查您的开关状态

5

将您的旧SIM卡换成Tune Talk SIM卡

通过网站

通过网站

1

通过 Tune Talk 网站购买 Tune Talk eSIM

3

检查您的电子邮件并获取 eSIM 二维码

4

选择‘Active SIM’,然后选择‘扫描您的 eSIM 二维码’以完成注册

5

与我们实时聊天您的身份证/护照、转换手机号码和 eSIM 序列号

6

回复短信确认切换流程

7

我们的客户主管将确保您的正确手机号码反映在您的 eSIM 资料中

8

确认电子邮件将发送给您

9

现在您可以扫描 eSIM 二维码并将其安装到您的手机中

通过 Tune Talk 应用程序

通过 Tune Talk 应用程序

1

通过 Tune Talk应用程序购买 Tune Talk eSIM

2

转到“我的历史”页面以完成您的 eSIM 注册

3

与我们实时聊天您的身份证/护照、转换手机号码和 eSIM 序列号

4

回复短信确认切换流程

5

我们的客户主管将确保您的正确手机号码反映在您的 eSIM 资料中

6

确认电子邮件将发送给您

7

现在您可以扫描 eSIM 二维码并将其安装到您的手机中

如何开始?

在提交您的切换(号码转入)请求之前,请确保:

预付费号码

预付费号码

  • 您的手机号码不受任何服务提供商的限制。
  • 请确保您未受任何预付费合同(预付款或电话合同)的约束。
  • 只有活跃的手机号码才能够切换。
  • 手机号码已注册在您的名下。
  • 提供的身份证(MyKad)或护照信息必须与您目前的服务提供商注册信息一致。

通过短信与您目前的电信公司确认您的切换请求

1

收到 SIM 卡后,请通过Tune Talk应用程序扫描您的订单条形码或eSIM 二维码

 

2

按照应用程序说明自行注册提交切换请求

3

在同一天从您的电信公司收到确认短信

 

4

回复短信以确认切换请求

*请确保您在规定的截止日期内回复。您的回复区分大小写

*请确保您在规定的截止日期内回复。回复里的大小写敏感,请确保在您的回复是正确的。

当前服务终止时,用 Tune Talk SIM 卡更换旧 SIM 卡。

1

通过应用程序查看转换状态
转换过程通常需要大约 48 小时才能完成

转换过程大约需要 48 小时才能完成

2

切换成功后,请将您所有的联系人从旧 SIM 卡转换到您的手机上。

3

在您当前的服务终止后,请将旧 SIM 卡换成 Tune Talk SIM 卡。

常见问题 (FAQs)

What happens to my regular TAC, OTP and WhatsApp?

No worries! Upon switching, you will be able to receive your TAC and OTPs as usual within 12-48 hours. Your WhatsApp or other chat programs associated with your existing number will also continue to work as usual.
Some chat applications might require you to input an OTP to prove you are still the valid owner of the number.

Do I need to make any type of payment to Switch to Tune Talk?

Yes, you will need to make a minimum top up of RM10 or subscribe to a data plan.

When will I receive the SIM card?

During puchase, customer will need to key in the correct shipping address and attach a copy of MyKad/Passport for verification purposes. Once the details have been received, Tune Talk will process the order and the delivery will take about 3 to 7 working days.

I’ve successfully switched to Tune Talk, but my OTP/TAC/Verification codes aren’t coming in!

Kindly be advised that it might take between 4-48 hours for your switching to be recognized by your providers. Should this take longer than the expected period, you may also contact your providers (banks, ewallets, shopping apps, etc.) to inform them that you have ported into a new telco and request for troubleshooting.

How do I check my switch status?

You can SMS or go to your App to monitor the switch status.
For SMS, please send P (Phone number) to 2222
Example: P 0101234567

How long is the switching process?

The switching process will take about 48 working hours to be completed.

What is ‘Switch to Tune Talk’?

It means you can maintain your existing number from your current telco while switching (also known as porting) to the Tune Talk network.

Can I pay online?

Yes, you may pay via e-banking, debit or credit cards or major eWallets.

What should I do upon receiving the SIM card?

After receiving the SIM card, you will need to download the Tune Talk App and self-register your new SIM. Once your registration is succesful, your switch request will be sent automatically. Please reply to the port-out SMS confirmation sent by your current telco within 24 hours to kick-start the switching process. Now you can just sit back, relax, and we will do the rest for you.

How many numbers can I ‘Switch to Tune Talk’?

You can have up to five SIM cards per MyKad/Passport with Tune Talk, in line with local regulations.

I am a Tune Excel/Tune Plus user, can I switch to Tune Talk?

Yes, Tune Excel and Tune Plus users can also switch to the latest Tune Talk tariff plans within the Tune Talk App.

What happens to my regular TAC, OTP and WhatsApp?

No worries! Upon switching, you will be able to receive your TAC and OTPs as usual within 12-48 hours. Your WhatsApp or other chat programs associated with your existing number will also continue to work as usual.
Some chat applications might require you to input an OTP to prove you are still the valid owner of the number.

What is ‘Switch to Tune Talk’?

It means you can maintain your existing number from your current telco while switching (also known as porting) to the Tune Talk network.

Do I need to make any type of payment to Switch to Tune Talk?

Yes, you will need to make a minimum top up of RM10 or subscribe to a data plan.

Can I pay online?

Yes, you may pay via e-banking, debit or credit cards or major eWallets.

When will I receive the SIM card?

During puchase, customer will need to key in the correct shipping address and attach a copy of MyKad/Passport for verification purposes. Once the details have been received, Tune Talk will process the order and the delivery will take about 3 to 7 working days.

What should I do upon receiving the SIM card?

After receiving the SIM card, you will need to download the Tune Talk App and self-register your new SIM. Once your registration is succesful, your switch request will be sent automatically. Please reply to the port-out SMS confirmation sent by your current telco within 24 hours to kick-start the switching process. Now you can just sit back, relax, and we will do the rest for you.

I’ve successfully switched to Tune Talk, but my OTP/TAC/Verification codes aren’t coming in!

Kindly be advised that it might take between 4-48 hours for your switching to be recognized by your providers. Should this take longer than the expected period, you may also contact your providers (banks, ewallets, shopping apps, etc.) to inform them that you have ported into a new telco and request for troubleshooting.

How many numbers can I ‘Switch to Tune Talk’?

You can have up to five SIM cards per MyKad/Passport with Tune Talk, in line with local regulations.

How do I check my switch status?

You can SMS or go to your App to monitor the switch status.
For SMS, please send P (Phone number) to 2222
Example: P 0101234567

I am a Tune Excel/Tune Plus user, can I switch to Tune Talk?

Yes, Tune Excel and Tune Plus users can also switch to the latest Tune Talk tariff plans within the Tune Talk App.

How long is the switching process?

The switching process will take about 48 working hours to be completed.

条规和条件(T&Cs)

Your Selected Plan
Epik50 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Full Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
FREE pandapro Subscription Unlimited Free Delivery & Member Deals
Epik35 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Limited Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
Epik25 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with No Hotspot
Exclusive Games Access Only Play & Earn Tune Talk Points
Select your plan
12 Months
Valid for 360 days

RM550

FREE 1 MONTH
6 Months
Valid for 180 days

RM280

RM300
3 Months
Valid for 90 days

RM145

RM150
1 Month
Valid for 30 days

RM50

12 Months
Valid for 360 days

RM385

FREE 1 MONTH
6 Months
Valid for 180 days

RM195

RM210
3 Months
Valid for 90 days

RM100

RM105
1 Month
Valid for 30 days

RM35

Upgrade to Epik50+
Add on RM15 for Extra 200GB Subscribe Now
12 Months
Valid for 360 days

RM275

FREE 1 MONTH
6 Months
Valid for 180 days

RM140

RM150
3 Months
Valid for 90 days

RM72

RM75
1 Month
Valid for 30 days

RM25

Upgrade to Epik35+
Add on RM10 for Extra 110GB Subscribe Now
Select your SIM Type
Physical SIM
Works with most devices
eSIM (+RM10)
Highly recommended!

以下是eSIM卡目前所能支持的手机型号

进入下一个步骤前,请确保eSIM卡能够支援您的手机型号。

Apple

iPhone 13 Pro Max

iPhone 13 Mini

iPhone 13

iPhone 13 Pro

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone XR

iPhone XS

iPhone XS Max

iPhone SE 2

iPad 8th Gen (WiFi+Cellular)

iPad air 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 4th Gen (WiFi+Cellular)

iPad Pro 11 inch 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (WiFi+Cellular)

iPad 7th Gen 10.2-inch (WiFi+Cellular)

iPad 6 (Cellular)

iPad Pro 2nd Gen (WiFi+Cellular)

iPad Mini 4 (Cellular)

iPhone SE 3rd Gen

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

Samsung

Samsung Galaxy Z Fold3 5G

Samsung Galaxy Z Flip3 5G

Samsung Galaxy Z Fold2 5G

Samsung Galaxy Z Flip

Samsung Galaxy Z Fold

Samsung Galaxy S21 Series

Samsung Galaxy S20 Series

Samsung Galaxy Note 20 Series

Huawei

Huawei Mate 40 Pro 5G

Huawei P40 Pro

Huawei P40