Let's chat? - Online

寻找其他东西?

如何注册您的SIM卡?

Online SIM

Online SIM

(网站)

2

检查您的电子邮件并获取订单条形码

 

3

选择‘启动你的SIM卡’和‘扫描您的订单条形码’

4

扫描新SIM卡,然后扫描您的身份证(MyKad)/护照

5

进行脸部识别 (用户身份验证)

6

拨打第一通电话、充值或签购配套来启动您的号码。

商店的 SIM 卡

商店的 SIM 卡

(myNEWS、Pak Grocer 或 Tune Talk Partner)

2

选择‘启动你的SIM卡’‘注册此 SIM’

3

选择你想要的选项或切换‘新号码’

4

选择‘俱体SIM卡’

5

扫描新SIM卡,然后扫描您的身份证(MyKad)/护照

6

进行脸部识别 (用户身份验证)

7

拨打第一通电话、充值或签购配套来启动您的号码。

Get your brand new SIM from

现在就获取一张全新的 SIM 卡

常见问题 (FAQs)

I have purchased a new Prepaid SIM card from Tune Talk website. How do I register the SIM?

STEP 1: Upon receiving your SIM Card, download the Tune Talk App
STEP 2: Get your Order QR code sent to your email
STEP 3: Select ‘Active SIM’ and ‘Scan your order QR code’
STEP 4: Scan the new SIM card, followed by your MyKad/Passport
STEP 5: Follow the App instructions for face recognition
STEP 6: Your SIM is now activated. Insert your SIM and start using it!

I purchased a SIM with a data plan and top up credit via Tune Talk website. When will the data plan and top up credit be activated?

Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.

I received an error message when registering the new SIM via App. What should I do?

Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.

I have purchased a new Prepaid SIM card from myNEWS, Pak Grocer or Partner store. How do I register the SIM?

STEP 1: Download the Tune Talk App
STEP 2: Select ‘Active SIM’ and ‘Register this SIM’
STEP 3: Choose your preferred option ‘Switch’ or ‘New Number’
STEP 4: Select ‘physical SIM’
STEP 5: Scan your new SIM card, followed by your MyKad/Passport
STEP 6: Follow the App instructions for face recognition
STEP 7:  Your SIM is now activated. Insert your SIM and start using it!

I have successfully registered my new SIM, but I did not receive my data plan or top up credit. What should I do?

You can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.

My mobile app crashed or got stuck during the registration process. What should I do?

You can try to logging out from the app and re-login again. Follow the registration instruction again and if the same issue  persists, you can contact our Customer Care  at 13100 or 03-2771 7000 or Live Chat for further assistance.

I have purchased a new Prepaid SIM card from Tune Talk website. How do I register the SIM?

STEP 1: Upon receiving your SIM Card, download the Tune Talk App
STEP 2: Get your Order QR code sent to your email
STEP 3: Select ‘Active SIM’ and ‘Scan your order QR code’
STEP 4: Scan the new SIM card, followed by your MyKad/Passport
STEP 5: Follow the App instructions for face recognition
STEP 6: Your SIM is now activated. Insert your SIM and start using it!

I have purchased a new Prepaid SIM card from myNEWS, Pak Grocer or Partner store. How do I register the SIM?

STEP 1: Download the Tune Talk App
STEP 2: Select ‘Active SIM’ and ‘Register this SIM’
STEP 3: Choose your preferred option ‘Switch’ or ‘New Number’
STEP 4: Select ‘physical SIM’
STEP 5: Scan your new SIM card, followed by your MyKad/Passport
STEP 6: Follow the App instructions for face recognition
STEP 7:  Your SIM is now activated. Insert your SIM and start using it!

I purchased a SIM with a data plan and top up credit via Tune Talk website. When will the data plan and top up credit be activated?

Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.

I have successfully registered my new SIM, but I did not receive my data plan or top up credit. What should I do?

You can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.

I received an error message when registering the new SIM via App. What should I do?

Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.

My mobile app crashed or got stuck during the registration process. What should I do?

You can try to logging out from the app and re-login again. Follow the registration instruction again and if the same issue  persists, you can contact our Customer Care  at 13100 or 03-2771 7000 or Live Chat for further assistance.

Your Selected Plan
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Full Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
FREE pandapro Subscription Unlimited Free Delivery & Member Deals
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Limited Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with No Hotspot
Exclusive Games Access Only Play & Earn Tune Talk Points
Select your plan
12 Months
Valid for 360 days

RM550

FREE 1 MONTH
6 Months
Valid for 180 days

RM280

RM300
3 Months
Valid for 90 days

RM145

RM150
1 Month
Valid for 30 days

RM50

12 Months
Valid for 360 days

RM385

FREE 1 MONTH
6 Months
Valid for 180 days

RM195

RM210
3 Months
Valid for 90 days

RM100

RM105
1 Month
Valid for 30 days

RM35

Upgrade to Epik50+
Add on RM15 for Extra 200GB Subscribe Now
12 Months
Valid for 360 days

RM275

FREE 1 MONTH
6 Months
Valid for 180 days

RM140

RM150
3 Months
Valid for 90 days

RM72

RM75
1 Month
Valid for 30 days

RM25

Upgrade to Epik35+
Add on RM10 for Extra 110GB Subscribe Now
Select your SIM Type

Physical SIM

Works with most devices

eSIM (+RM10)

Highly recommended!

以下是eSIM卡目前所能支持的手机型号

进入下一个步骤前,请确保eSIM卡能够支援您的手机型号。

Apple

iPhone 13 Pro Max

iPhone 13 Mini

iPhone 13

iPhone 13 Pro

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone XR

iPhone XS

iPhone XS Max

iPhone SE 2

iPad 8th Gen (WiFi+Cellular)

iPad air 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 4th Gen (WiFi+Cellular)

iPad Pro 11 inch 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (WiFi+Cellular)

iPad 7th Gen 10.2-inch (WiFi+Cellular)

iPad 6 (Cellular)

iPad Pro 2nd Gen (WiFi+Cellular)

iPad Mini 4 (Cellular)

iPhone SE 3rd Gen

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

Samsung

Samsung Galaxy Z Fold3 5G

Samsung Galaxy Z Flip3 5G

Samsung Galaxy Z Fold2 5G

Samsung Galaxy Z Flip

Samsung Galaxy Z Fold

Samsung Galaxy S21 Series

Samsung Galaxy S20 Series

Samsung Galaxy Note 20 Series

Huawei

Huawei Mate 40 Pro 5G

Huawei P40 Pro

Huawei P40