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Insurance

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The pioneering telco to offer PA insurance

Subscribe to Pelan Epik 35+ or Pelan Epik 50+ and get covered with FREE PA Insurance worth RM50,000

Get yourself covered
when you top up RM50 or more
monthly

Are you eligible for the coverage?

Check your eligibility by keying in your MyKad/Passsport No.

You are covered!

Sorry

Credit Amount is:

No coverage for this IC/Passport

Do not insert “-” for MyKad No.

Note: The list will be updated on every 7th of the month.

How to enjoy PA Insurance coverage?

Step
1
Subscribe to Pelan Epik 35+ or Pelan Epik 50+

Subscribe Now

Step
2
Check your eligibility

Check Now

Step
3

Plan ahead and nominate your beneficiary (Optional)

Step
4
Inform loved ones about the claim procedure
Step
1
Step
2
Step
3
Step
4
Subscribe to Pelan Epik 35+ or Pelan Epik 50+

Subscribe Now

Check your eligibility

Check Now

1

Cooling Period

Shah subscribes to Pelan Epik 35+ or Pelan Epik 50+ in January and continues to subscribe in February

2

Criteria is met

Shah’s number is active and he is automatically covered in March

3

Remain eligible

Shah continues to subscribe to Pelan Epik 35+ or Pelan Epik 50+ to be eligible for the next 3 months

Plan ahead and nominate your beneficiary (Optional)

1

Fill up the form

Download the Nomination Form and fill in the details

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com

3

Inform your loved ones

Let your nominees know while awaiting confirmation

Inform loved ones about the claim procedure
1

Fill up the form

Download the PA Claim Form and fill in the details

2

Supporting documents

Prepare all the additional documents for further procedures

3

Notify within 14 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
Step
1
Top up RM50 or more monthly

Top Up Now

Step
2
Check your eligibility

Check Now

1

Cooling Period

Sheila’s number has been active for more than 2 months (60 days). She is qualified for the PA Insurance.

2

Top up ≥ RM50

Sheila performs a top up of RM10 five times (total RM50) in August.

3

Criteria is met

Sheila’s number is active and she is automatically covered in September!

4

Remain Eligible

Sheila continues to top up RM50 every month to be eligible.

Step
3

Plan ahead and nominate your beneficiary (Optional)

1

Fill up info

Download the Nomination Form and fill in the details.

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com.

3

Inform loved ones

Inform your nominees while awaiting confirmation.

Step
4
Inform loved ones about the claim procedure
1

Fill up info

Download the PA Claim Form and fill in the details.

2

Supporting documents

Prepare all the additional documents for further procedures.

3

Notify within 14 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
Step
1
Step
2
Step
3
Step
4
Top up RM50 or more monthly

Top Up Now

Check your eligibility

Check Now

1

Cooling Period

Sheila’s number has been active for more than 2 months (60 days). She is qualified for the PA Insurance.

2

Top up ≥ RM50

Sheila performs a top up of RM10 five times (total RM50) in August.

3

Criteria is met

Sheila’s number is active and she is automatically covered in September!

4

Remain Eligible

Sheila continues to top up RM50 every month to be eligible.

Plan ahead and nominate your beneficiary (Optional)

1

Fill up info

Download the Nomination Form and fill in the details.

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com.

3

Inform loved ones

Inform your nominees while awaiting confirmation.

Inform loved ones about the claim procedure
1

Fill up info

Download the PA Claim Form and fill in the details.

2

Supporting documents

Prepare all the additional documents for further procedures.

3

Notify within 14 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
For incidents before 1-Nov-2024, click HERE
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Frequently Asked Questions (FAQs)

Do I have to pay an additional fee to receive the PA Insurance coverage?

It is absolutely FREE and the premium payment is borne by Tune Talk upon Epik35+ or Epik50+ plan subscription.

When does the PA Insurance coverage for each month commence and end?

Coverage commences on the first day of the month and ends on the last day of the month. (Example: 1st January until 31st January)

What are some examples of high-risk occupations that are not entitled for the Free PA Insurance Coverage?
  • Military and Law Enforcement
  • Pilot and Aircrew
  • Professional Sports
  • Workers utilising wood-working machinery

Please read through the exclusions in the policy here for a comprehensive list of occupations that are excluded from coverage

What is the claim procedure?

For incidents after 1-Nov-2024
All claims must be notified within 30 (thirty) days from the date of accident, provide full particulars and shall seek medical or surgical advice as soon as possible. Please contact RHB Insurance Customer Service Hotline at 1300-220-007 to do this or seek more clarification on your claim enquiries.
Alternatively, you can download the claim form here and email it to rhbi.general@rhbgroup.com.

For incidents occurring on or before 31/10/24, please click HERE.

What should I mainly consider so that my eligibility is not affected?

Eligibility to the PA Insurance coverage is subject to accuracy of subscriber’s personal information as per his/her Mykad/Passport/Police ID/Army ID entered at point of registration.

What is the 60-day cooling off period?

The 60-day cooling off period is the excluded period for PA Insurance coverage for all new Epik35+ and Epik50+ subscribers

How do I nominate my beneficiary(ies)?

Pursuant to Section 129 and Para 5 of Schedule 9 of Financial Services Act 2013, Malaysia, nominee(s) should be: spouse, child or parent(s), if there is no spouse or child at the time of making the nomination, the nominee is his parent. A nominee of a Muslim insured person upon receipt of policy moneys shall distribute the policy moneys in accordance with the Shariah Laws.

What if I have more than one line registered under Tune Talk? Am I entitled to additional claims?

Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.

What are some examples of high-risk activities which are not entitled for the Free PA Insurance Coverage?
  • Scuba Diving
  • Martial Arts
  • Racing (other than on foot)
  • Ice Hockey
  • Hunting

Please read through the exclusions in the policy carefully here for a comprehensive list of activities that are excluded from coverage

When does the FREE PA Insurance coverage begin?

The PA Insurance coverage commences in the following month upon meeting the plan subscription criteria for the current month, subject to the 60-day cooling off period upon the first date of Epik35+ or Epik50+ subscription. (Example: if you subscribe to Epik35+ or Epik50+ on the month of January, you would receive the FREE PA Insurance coverage the following month of February).

Can I claim my PA Insurance if I were involved in a motorcycle accident?

The PA Insurance does NOT cover subscribers who are engaged in riding or pillion riding on a motorcycle for any purpose.

What if I have other insurance policies?

All benefits are paid in addition to and regardless of any other insurance policies you may have.

Where can I find the exclusions and policy wording?

The exclusions and policy wording can be accessed and downloaded here.

I just subscribed to Epik35+ / Epik50+ plan this month. Am I eligible for the FREE PA Insurance next month?

You are eligible for the coverage if you subscribe to either plan anytime between the first day of every month (12:00am) till the last day of every month (11:00pm). (Example: 1st January (12.00am) – 31st January (11:00pm))

How old do I have to be in order to be eligible for the PA Insurance?

You have to be not less than 12 years old and not more than 65 years old to be eligible for the PA Insurance coverage.

What does the PA Insurance cover?

The policy covers Death and Total and Permanent Loss or Disablement (Total Paralysis) for RM50, 000.

Who should I contact to get more information?

For more information, kindly refer to Tune Talk’s website or call our customer care at 13100 / 03- 2771 7000 from 8am to 10pm.

Additional Tune Talk policy

Tune Talk reserves the right to amend the terms and conditions without prior notice.

Do I have to pay an additional fee to receive the PA Insurance coverage?

It is absolutely FREE and the premium payment is borne by Tune Talk upon Epik35+ or Epik50+ plan subscription.

When does the FREE PA Insurance coverage begin?

The PA Insurance coverage commences in the following month upon meeting the plan subscription criteria for the current month, subject to the 60-day cooling off period upon the first date of Epik35+ or Epik50+ subscription. (Example: if you subscribe to Epik35+ or Epik50+ on the month of January, you would receive the FREE PA Insurance coverage the following month of February).

When does the PA Insurance coverage for each month commence and end?

Coverage commences on the first day of the month and ends on the last day of the month. (Example: 1st January until 31st January)

Can I claim my PA Insurance if I were involved in a motorcycle accident?

The PA Insurance does NOT cover subscribers who are engaged in riding or pillion riding on a motorcycle for any purpose.

What are some examples of high-risk occupations that are not entitled for the Free PA Insurance Coverage?
  • Military and Law Enforcement
  • Pilot and Aircrew
  • Professional Sports
  • Workers utilising wood-working machinery

Please read through the exclusions in the policy here for a comprehensive list of occupations that are excluded from coverage

What if I have other insurance policies?

All benefits are paid in addition to and regardless of any other insurance policies you may have.

What is the claim procedure?

For incidents after 1-Nov-2024
All claims must be notified within 30 (thirty) days from the date of accident, provide full particulars and shall seek medical or surgical advice as soon as possible. Please contact RHB Insurance Customer Service Hotline at 1300-220-007 to do this or seek more clarification on your claim enquiries.
Alternatively, you can download the claim form here and email it to rhbi.general@rhbgroup.com.

For incidents occurring on or before 31/10/24, please click HERE.

Where can I find the exclusions and policy wording?

The exclusions and policy wording can be accessed and downloaded here.

What should I mainly consider so that my eligibility is not affected?

Eligibility to the PA Insurance coverage is subject to accuracy of subscriber’s personal information as per his/her Mykad/Passport/Police ID/Army ID entered at point of registration.

I just subscribed to Epik35+ / Epik50+ plan this month. Am I eligible for the FREE PA Insurance next month?

You are eligible for the coverage if you subscribe to either plan anytime between the first day of every month (12:00am) till the last day of every month (11:00pm). (Example: 1st January (12.00am) – 31st January (11:00pm))

What is the 60-day cooling off period?

The 60-day cooling off period is the excluded period for PA Insurance coverage for all new Epik35+ and Epik50+ subscribers

How old do I have to be in order to be eligible for the PA Insurance?

You have to be not less than 12 years old and not more than 65 years old to be eligible for the PA Insurance coverage.

How do I nominate my beneficiary(ies)?

Pursuant to Section 129 and Para 5 of Schedule 9 of Financial Services Act 2013, Malaysia, nominee(s) should be: spouse, child or parent(s), if there is no spouse or child at the time of making the nomination, the nominee is his parent. A nominee of a Muslim insured person upon receipt of policy moneys shall distribute the policy moneys in accordance with the Shariah Laws.

What does the PA Insurance cover?

The policy covers Death and Total and Permanent Loss or Disablement (Total Paralysis) for RM50, 000.

What if I have more than one line registered under Tune Talk? Am I entitled to additional claims?

Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.

Who should I contact to get more information?

For more information, kindly refer to Tune Talk’s website or call our customer care at 13100 / 03- 2771 7000 from 8am to 10pm.

What are some examples of high-risk activities which are not entitled for the Free PA Insurance Coverage?
  • Scuba Diving
  • Martial Arts
  • Racing (other than on foot)
  • Ice Hockey
  • Hunting

Please read through the exclusions in the policy carefully here for a comprehensive list of activities that are excluded from coverage

Additional Tune Talk policy

Tune Talk reserves the right to amend the terms and conditions without prior notice.

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Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
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Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with No Hotspot
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Valid for 360 days

RM550

FREE 1 MONTH
6 Months
Valid for 180 days

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Valid for 30 days

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FREE 1 MONTH
6 Months
Valid for 180 days

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Valid for 90 days

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eSIM currently supports the following devices

Please ensure your device supports eSIM before proceeding to the next step.

Apple

iPhone 13 Pro Max

iPhone 13 Mini

iPhone 13

iPhone 13 Pro

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 11

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iPhone XR

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iPhone SE 2

iPad 8th Gen (WiFi+Cellular)

iPad air 4th Gen (WiFi+Cellular)

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iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (WiFi+Cellular)

iPad 7th Gen 10.2-inch (WiFi+Cellular)

iPad 6 (Cellular)

iPad Pro 2nd Gen (WiFi+Cellular)

iPad Mini 4 (Cellular)

iPhone SE 3rd Gen

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

Samsung

Samsung Galaxy Z Fold3 5G

Samsung Galaxy Z Flip3 5G

Samsung Galaxy Z Fold2 5G

Samsung Galaxy Z Flip

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Samsung Galaxy S21 Series

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Samsung Galaxy Note 20 Series

Huawei

Huawei Mate 40 Pro 5G

Huawei P40 Pro

Huawei P40