Let's chat? - Online

Looking for something else?

Insurance

:

The pioneering telco to offer PA insurance

Subscribe to Pelan Epik 35+ or Pelan Epik 50+ and get covered with FREE PA Insurance worth RM50,000

Get yourself covered
when you top up RM50 or more
monthly

Lindungi diri anda apabila anda
tambah nilai RM50 sebulan

每月加额RM50
或以上即可获得保障

Are you eligible for the coverage?

Check your eligibility by keying in your MyKad/Passsport No.

You are covered!

Sorry

No coverage for this IC/Passport

Do not insert “-” for MyKad No.

Note: The list will be updated on every 7th of the month.

How to enjoy PA Insurance coverage?

Step
1
Subscribe to Pelan Epik 35+ or Pelan Epik 50+

Subscribe Now

Step
2
Check your eligibility

Check Now

Step
3

Plan ahead and nominate your beneficiary (Optional)

Step
4
Inform loved ones about the claim procedure
Step
1
Step
2
Step
3
Step
4
Subscribe to Pelan Epik 35+ or Pelan Epik 50+

Subscribe Now

Check your eligibility

Check Now

1

Cooling Period

Shah subscribes to Pelan Epik 35+ or Pelan Epik 50+ in January and continues to subscribe in February

2

Criteria is met

Shah’s number is active and he is automatically covered in March

3

Remain eligible

Shah continues to subscribe to Pelan Epik 35+ or Pelan Epik 50+ to be eligible for the next 3 months

Plan ahead and nominate your beneficiary (Optional)

1

Fill up the form

Download the Nomination Form and fill in the details

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com

3

Inform your loved ones

Let your nominees know while awaiting confirmation

Inform loved ones about the claim procedure
1

Fill up the form

Download the PA Claim Form and fill in the details

2

Supporting documents

Prepare all the additional documents for further procedures

3

Notify within 30 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
Step
1
Top up RM50 or more monthly

Top Up Now

Step
2
Tambah nilai RM50 atau lebih setiap bulan

Tambah Nilai Sekarang

Step
3
每个月加额RM50 或以上 (立即加额)

立即加额

Step
4
Check your eligibility

Check Now

1

Cooling Period

Sheila’s number has been active for more than 2 months (60 days). She is qualified for the PA Insurance.

2

Top up ≥ RM50

Sheila performs a top up of RM10 five times (total RM50) in August.

3

Criteria is met

Sheila’s number is active and she is automatically covered in September!

4

Remain Eligible

Sheila continues to top up RM50 every month to be eligible.

Step
5
Semak kelayakan anda

Semak Sekarang

1

Tempoh Matang

Nombor telefon Sheila sudah aktif lebih daripada 2 bulan (60 hari). Dia layak untuk menerima Insurans PA.

2

Tambah Nilai ≥ RM50

Sheila membuat tambah nilai RM10 sebanyak lima kali (Jumlah RM50) pada bulan Ogos.

3

Kriteria dipenuhi

Nombor telefon Sheila aktif dan layak untuk menerima perlindungan pada bulan September!

4

Kekal Layak

Sheila teruskan tambah nilai sebanyak RM50 setiap bulan untuk kekal layak.

Step
6
查看您是否符合资格

立即检查

1

冷却期

Sheila 的电话号码已使用超过 2 个月(60 天)。她已获得 PA 保险的标准

2

加额 ≥ RM50

Sheila 在8月期间,共加额了五次,每次加额是 RM10 (总计 RM50)

3

符合标准

Sheila 的电话号码处于活动状态并且本月自动在9月获得保障!

4

保持资格

Sheila 须每月继续加额 RM50 以保持资格。

Step
7

Plan ahead and nominate your beneficiary (Optional)

1

Fill up info

Download the Nomination Form and fill in the details.

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com.

3

Inform loved ones

Inform your nominees while awaiting confirmation.

Step
8

Rancang terlebih dahulu dan calonkan benefisiari anda (Tidak Diwajibkan)

1

Isi Maklumat

Muat turun Borang Pencalonan dan isi butiran tersebut.

2

E-mel ke Tune Protect

Hantar borang pencalon ke hello.my@tuneprotect.com.

3

Maklumkan orang tersayang

Maklumkan calon anda yang sedang menunggu pengesahan.

Step
9

提前安排并指定您的受益人(备用)

1

填写信息

下载提名表格并填写详细信息。

2

发邮件到 Tune Protect

将提名表格发送至 hello.my@tuneprotect.com.

3

通知你的亲人

通知正在等待确认的候选人。

Step
10
Inform loved ones about the claim procedure
1

Fill up info

Download the PA Claim Form and fill in the details.

2

Supporting documents

Prepare all the additional documents for further procedures.

3

Notify within 30 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
Step
11
Maklumkan yang tersayang tentang prosedur tuntutan
1

Isi maklumat

Muat turun Borang Tuntutan PA dan isi butiran tersebut.

2

Dokumen sokongan

Sediakan semua dokumen tambahan untuk prosedur selanjutnya.

3

Maklumkan dalam 14 hari

Hantar Borang Tuntutan PA anda dan dokumen-dokumen sokongan ke hello.my@tuneprotect.comPanggilan: 1-800-88-5753

Step
12
将索赔程序告知亲人
1

填写信息

下载 PA 索赔表并填写详细信息。

2

证明文件

为进一步的程序准备所有附加文件。

3

14天内通知

将您的 PA 索赔表和证明文件发送至 hello.my@tuneprotect.com
致电:1-800-88-5753

Step
1
Step
2
Step
3
Step
4
Step
5
Step
6
Step
7
Step
8
Step
9
Step
10
Step
11
Step
12
Top up RM50 or more monthly

Top Up Now

Tambah nilai RM50 atau lebih setiap bulan

Tambah Nilai Sekarang

每个月加额RM50 或以上 (立即加额)

立即加额

Check your eligibility

Check Now

1

Cooling Period

Sheila’s number has been active for more than 2 months (60 days). She is qualified for the PA Insurance.

2

Top up ≥ RM50

Sheila performs a top up of RM10 five times (total RM50) in August.

3

Criteria is met

Sheila’s number is active and she is automatically covered in September!

4

Remain Eligible

Sheila continues to top up RM50 every month to be eligible.

Semak kelayakan anda

Semak Sekarang

1

Tempoh Matang

Nombor telefon Sheila sudah aktif lebih daripada 2 bulan (60 hari). Dia layak untuk menerima Insurans PA.

2

Tambah Nilai ≥ RM50

Sheila membuat tambah nilai RM10 sebanyak lima kali (Jumlah RM50) pada bulan Ogos.

3

Kriteria dipenuhi

Nombor telefon Sheila aktif dan layak untuk menerima perlindungan pada bulan September!

4

Kekal Layak

Sheila teruskan tambah nilai sebanyak RM50 setiap bulan untuk kekal layak.

查看您是否符合资格

立即检查

1

冷却期

Sheila 的电话号码已使用超过 2 个月(60 天)。她已获得 PA 保险的标准

2

加额 ≥ RM50

Sheila 在8月期间,共加额了五次,每次加额是 RM10 (总计 RM50)

3

符合标准

Sheila 的电话号码处于活动状态并且本月自动在9月获得保障!

4

保持资格

Sheila 须每月继续加额 RM50 以保持资格。

Plan ahead and nominate your beneficiary (Optional)

1

Fill up info

Download the Nomination Form and fill in the details.

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com.

3

Inform loved ones

Inform your nominees while awaiting confirmation.

Rancang terlebih dahulu dan calonkan benefisiari anda (Tidak Diwajibkan)

1

Isi Maklumat

Muat turun Borang Pencalonan dan isi butiran tersebut.

2

E-mel ke Tune Protect

Hantar borang pencalon ke hello.my@tuneprotect.com.

3

Maklumkan orang tersayang

Maklumkan calon anda yang sedang menunggu pengesahan.

提前安排并指定您的受益人(备用)

1

填写信息

下载提名表格并填写详细信息。

2

发邮件到 Tune Protect

将提名表格发送至 hello.my@tuneprotect.com.

3

通知你的亲人

通知正在等待确认的候选人。

Inform loved ones about the claim procedure
1

Fill up info

Download the PA Claim Form and fill in the details.

2

Supporting documents

Prepare all the additional documents for further procedures.

3

Notify within 30 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
Maklumkan yang tersayang tentang prosedur tuntutan
1

Isi maklumat

Muat turun Borang Tuntutan PA dan isi butiran tersebut.

2

Dokumen sokongan

Sediakan semua dokumen tambahan untuk prosedur selanjutnya.

3

Maklumkan dalam 14 hari

Hantar Borang Tuntutan PA anda dan dokumen-dokumen sokongan ke hello.my@tuneprotect.comPanggilan: 1-800-88-5753

将索赔程序告知亲人
1

填写信息

下载 PA 索赔表并填写详细信息。

2

证明文件

为进一步的程序准备所有附加文件。

3

14天内通知

将您的 PA 索赔表和证明文件发送至 hello.my@tuneprotect.com
致电:1-800-88-5753

For incidents before 1-Nov-2024, click HERE
Get your brand new SIM from

Psst... Get your brand new SIM from

Frequently Asked Questions (FAQs)

What does the PA Insurance cover?

The PA Insurance provides coverage of RM50,000 in the event of death or total and permanent disability, including total paralysis.

Do I have to pay an additional fee to receive the PA Insurance coverage?

It is absolutely FREE and the premium payment is borne by Tune Talk upon Epik35+ or Epik50+ plan subscription.

When does the PA Insurance coverage for each month commence and end?

Coverage commences on the first day of the month and ends on the last day of the month. (Example: 1st January until 31st January)

What if I have other insurance policies?

All benefits are paid in addition to and regardless of any other insurance policies you may have.

Where can I find the exclusions and policy wording?

The exclusions and policy wording can be accessed and downloaded here.

I just subscribed to Epik35+ / Epik50+ plan this month. Am I eligible for the FREE PA Insurance next month?

You are eligible for the coverage if you subscribe to either plan anytime between the first day of every month (12:00am) till the last day of every month (11:00pm). (Example: 1st January (12.00am) – 31st January (11:00pm))

How old do I have to be in order to be eligible for the PA Insurance?

You have to be not less than 12 years old and not more than 65 years old to be eligible for the PA Insurance coverage.

What if I have more than one line registered under Tune Talk? Am I entitled to additional claims?

Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.

What are some examples of high-risk activities which are not entitled for the Free PA Insurance Coverage?
  • Scuba Diving
  • Martial Arts
  • Racing (other than on foot)
  • Ice Hockey
  • Hunting

Please read through the exclusions in the policy carefully here for a comprehensive list of activities that are excluded from coverage

What is not covered under this PA Insurance? 

The PA Insurance does not cover the following, including but not limited to:

  • Motorcycle-related accidents: Any incident where the subscriber is riding or pillion riding a motorcycle, regardless of the purpose.
  • Situations other than death or total and permanent disablement, such as:
    • Medical expenses
    • Temporary disablement
    • Hospitalization
When does the FREE PA Insurance coverage begin?

The PA Insurance coverage commences in the following month upon meeting the plan subscription criteria for the current month, subject to the 60-day cooling off period upon the first date of Epik35+ or Epik50+ subscription. (Example: if you subscribe to Epik35+ or Epik50+ on the month of January, you would receive the FREE PA Insurance coverage the following month of February).

What are some examples of high-risk occupations that are not entitled for the Free PA Insurance Coverage?
  • Military and Law Enforcement
  • Pilot and Aircrew
  • Professional Sports
  • Workers utilising wood-working machinery

Please read through the exclusions in the policy here for a comprehensive list of occupations that are excluded from coverage

What is the claim procedure?

For incidents after 1-Nov-2024
All claims must be notified within 30 (thirty) days from the date of accident, provide full particulars and shall seek medical or surgical advice as soon as possible. Please contact RHB Insurance Customer Service Hotline at 1300-220-007 to do this or seek more clarification on your claim enquiries.
Alternatively, you can download the claim form here and email it to rhbi.general@rhbgroup.com.

For incidents occurring on or before 31/10/24, please click HERE.

What should I mainly consider so that my eligibility is not affected?

Eligibility to the PA Insurance coverage is subject to accuracy of subscriber’s personal information as per his/her Mykad/Passport/Police ID/Army ID entered at point of registration.

What is the 60-day cooling off period?

The 60-day cooling off period is the excluded period for PA Insurance coverage for all new Epik35+ and Epik50+ subscribers

How do I nominate my beneficiary(ies)?

Pursuant to Section 129 and Para 5 of Schedule 9 of Financial Services Act 2013, Malaysia, nominee(s) should be: spouse, child or parent(s), if there is no spouse or child at the time of making the nomination, the nominee is his parent. A nominee of a Muslim insured person upon receipt of policy moneys shall distribute the policy moneys in accordance with the Shariah Laws.

Who should I contact to get more information?

For more information, kindly refer to Tune Talk’s website or call our customer care at 13100 / 03- 2771 7000 from 8am to 10pm.

Additional Tune Talk policy

Tune Talk reserves the right to amend the terms and conditions without prior notice.

What does the PA Insurance cover?

The PA Insurance provides coverage of RM50,000 in the event of death or total and permanent disability, including total paralysis.

What is not covered under this PA Insurance? 

The PA Insurance does not cover the following, including but not limited to:

  • Motorcycle-related accidents: Any incident where the subscriber is riding or pillion riding a motorcycle, regardless of the purpose.
  • Situations other than death or total and permanent disablement, such as:
    • Medical expenses
    • Temporary disablement
    • Hospitalization
Do I have to pay an additional fee to receive the PA Insurance coverage?

It is absolutely FREE and the premium payment is borne by Tune Talk upon Epik35+ or Epik50+ plan subscription.

When does the FREE PA Insurance coverage begin?

The PA Insurance coverage commences in the following month upon meeting the plan subscription criteria for the current month, subject to the 60-day cooling off period upon the first date of Epik35+ or Epik50+ subscription. (Example: if you subscribe to Epik35+ or Epik50+ on the month of January, you would receive the FREE PA Insurance coverage the following month of February).

When does the PA Insurance coverage for each month commence and end?

Coverage commences on the first day of the month and ends on the last day of the month. (Example: 1st January until 31st January)

What are some examples of high-risk occupations that are not entitled for the Free PA Insurance Coverage?
  • Military and Law Enforcement
  • Pilot and Aircrew
  • Professional Sports
  • Workers utilising wood-working machinery

Please read through the exclusions in the policy here for a comprehensive list of occupations that are excluded from coverage

What if I have other insurance policies?

All benefits are paid in addition to and regardless of any other insurance policies you may have.

What is the claim procedure?

For incidents after 1-Nov-2024
All claims must be notified within 30 (thirty) days from the date of accident, provide full particulars and shall seek medical or surgical advice as soon as possible. Please contact RHB Insurance Customer Service Hotline at 1300-220-007 to do this or seek more clarification on your claim enquiries.
Alternatively, you can download the claim form here and email it to rhbi.general@rhbgroup.com.

For incidents occurring on or before 31/10/24, please click HERE.

Where can I find the exclusions and policy wording?

The exclusions and policy wording can be accessed and downloaded here.

What should I mainly consider so that my eligibility is not affected?

Eligibility to the PA Insurance coverage is subject to accuracy of subscriber’s personal information as per his/her Mykad/Passport/Police ID/Army ID entered at point of registration.

I just subscribed to Epik35+ / Epik50+ plan this month. Am I eligible for the FREE PA Insurance next month?

You are eligible for the coverage if you subscribe to either plan anytime between the first day of every month (12:00am) till the last day of every month (11:00pm). (Example: 1st January (12.00am) – 31st January (11:00pm))

What is the 60-day cooling off period?

The 60-day cooling off period is the excluded period for PA Insurance coverage for all new Epik35+ and Epik50+ subscribers

How old do I have to be in order to be eligible for the PA Insurance?

You have to be not less than 12 years old and not more than 65 years old to be eligible for the PA Insurance coverage.

How do I nominate my beneficiary(ies)?

Pursuant to Section 129 and Para 5 of Schedule 9 of Financial Services Act 2013, Malaysia, nominee(s) should be: spouse, child or parent(s), if there is no spouse or child at the time of making the nomination, the nominee is his parent. A nominee of a Muslim insured person upon receipt of policy moneys shall distribute the policy moneys in accordance with the Shariah Laws.

What if I have more than one line registered under Tune Talk? Am I entitled to additional claims?

Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.

Who should I contact to get more information?

For more information, kindly refer to Tune Talk’s website or call our customer care at 13100 / 03- 2771 7000 from 8am to 10pm.

What are some examples of high-risk activities which are not entitled for the Free PA Insurance Coverage?
  • Scuba Diving
  • Martial Arts
  • Racing (other than on foot)
  • Ice Hockey
  • Hunting

Please read through the exclusions in the policy carefully here for a comprehensive list of activities that are excluded from coverage

Additional Tune Talk policy

Tune Talk reserves the right to amend the terms and conditions without prior notice.

Free Insurance

Get yourself covered with RM50,000 Personal Accident Insurance.

Find Out More

Discover More

Your Selected Plan
Quantity
SIM Quantity *
* Maximum 10 SIMs per order.
SIM Type
Physical SIM
Works with all devices
Enter your Tune Talk Number
Your Selected Plan
Quantity
SIM Quantity *
Date of Expiration *
* Maximum 10 SIMs per order.
* For standard shipping, your departure date must be at least 14 days from today.
SIM Type
Physical SIM
Works with all devices
Enter your Tune Talk Number

Warning!

Any existing internet plan will be forfeited if you subscribe to a new internet plan (including internet & voice boosters).

Your Selected Plan
Epik50 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls and Hotspot
Exclusive Games and Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
FREE foodpanda pandapro Subscription Unlimited Free Delivery & Member Deals
Epik35 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls and Hotspot
Exclusive Games and Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
Epik25 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with No Hotspot
Select your plan
12 Months
Valid for 360 days

RM550

FREE 1 MONTH
6 Months
Valid for 180 days

RM280

RM300
3 Months
Valid for 90 days

RM145

RM150
1 Month
Valid for 30 days

RM50

12 Months
Valid for 360 days

RM385

FREE 1 MONTH
6 Months
Valid for 180 days

RM195

RM210
3 Months
Valid for 90 days

RM100

RM105
1 Month
Valid for 30 days

RM35

Upgrade to Epik50+
Add on RM15 for Extra 200GB Subscribe Now
12 Months
Valid for 360 days

RM275

FREE 1 MONTH
6 Months
Valid for 180 days

RM140

RM150
3 Months
Valid for 90 days

RM72

RM75
1 Month
Valid for 30 days

RM25

Upgrade to Epik35+
Add on RM10 for Extra 110GB Subscribe Now
Select your SIM Type
Physical SIM
Works with all devices
eSIM (+RM10)
Highly recommended!
Enter your Tune Talk Number

eSIM currently supports the following devices

Please ensure your device supports eSIM before proceeding to the next step.

Apple

iPhone 13 Pro Max

iPhone 13 Mini

iPhone 13

iPhone 13 Pro

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone XR

iPhone XS

iPhone XS Max

iPhone SE 2

iPad 8th Gen (WiFi+Cellular)

iPad air 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 4th Gen (WiFi+Cellular)

iPad Pro 11 inch 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (WiFi+Cellular)

iPad 7th Gen 10.2-inch (WiFi+Cellular)

iPad 6 (Cellular)

iPad Pro 2nd Gen (WiFi+Cellular)

iPad Mini 4 (Cellular)

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

iPhone 15

iPhone 15 Plus

iPhone 15 Pro

iPhone 15 Pro Max

iPhone 16

iPhone 16 Plus

iPhone 16 Pro

iPhone 16 Pro Max

iPad Air 13 (2024)

iPhone Air

iPhone 17

iPhone 17 Pro Max

iPhone 17 Pro

Samsung

Samsung Galaxy Z Fold3 5G

Samsung Galaxy Z Flip3 5G

Samsung Galaxy Z Fold2 5G

Samsung Galaxy Z Flip

Samsung Galaxy Z Fold

Samsung Galaxy S21 Series

Samsung Galaxy S20 Series

Samsung Galaxy Note 20 Series

Galaxy Z Fold4 5G

Galaxy Z Flip4 5G

Galaxy S22 Series

Galaxy S23 Series

Galaxy Z Flip5 5G

Galaxy Z Fold5 5G

Galaxy Z Flip6 5G

Galaxy Z Fold6 5G

Galaxy Z Flip4 5G

Galaxy S22 Series

Galaxy S24 Series

Huawei

Huawei Mate 40 Pro 5G

Huawei P40 Pro

Huawei P40

Huawei Pura 70 Pro

OPPO

Find X5 Pro 5G

Find N2 Flip

Find N3 Fold

Find N3 Flip

VIVO

X80 5G

Honor

Magic4 Pro 5G

Magic 5 Pro

Magic 6 Pro

Magic VS

Magic V3

Magic 4 Pro

200

200 Pro

Google

Pixel 8

Pixel 8a

Pixel 8 Pro

Pixel 9

Pixel 9 Pro

Pixel 9 Pro XL

Pixel 7 Pro

Pixel 7

Pixel 7a

Pixel 6

Pixel 6 Pro

Pixel 6a

Oppo

Reno 11F 5G

Reno 13 Pro 5G

Find X8

Find X8 Pro

Vivo

X100 Pro

Xiaomi

12T Pro

13

13 Pro

14 Pro

14T

Redmi

Note 13 Pro

Note 13 Pro Plus 5G

Nubia

Redmagic 9S Pro

ONEPLUS

12 5G