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Insurance

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The pioneering telco to offer PA insurance

Get yourself covered
when you top up RM50 or more
monthly

Are you eligible for the coverage?

Check your eligibility by keying in your MyKad/Passsport No.

You are covered!

Sorry

Credit Amount is:

No coverage for this IC/Passport

Do not insert “-” for MyKad No.

Note: The list will be updated on every 7th of the month.

How to enjoy PA Insurance coverage?

Step
1
Top up RM50 or more monthly

Top Up Now

Step
2
Check your eligibility

Check Now

1

Cooling Period

Sheila’s number has been active for more than 2 months (60 days). She is qualified for the PA Insurance.

2

Top up ≥ RM50

Sheila performs a top up of RM10 five times (total RM50) in August.

3

Criteria is met

Sheila’s number is active and she is automatically covered in September!

4

Remain Eligible

Sheila continues to top up RM50 every month to be eligible.

Step
3

Plan ahead and nominate your beneficiary (Optional)

1

Fill up info

Download the Nomination Form and fill in the details.

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com.

3

Inform loved ones

Inform your nominees while awaiting confirmation.

Step
4
Inform loved ones about the claim procedure
1

Fill up info

Download the PA Claim Form and fill in the details.

2

Supporting documents

Prepare all the additional documents for further procedures.

3

Notify within 14 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
Step
1
Step
2
Step
3
Step
4
Top up RM50 or more monthly

Top Up Now

Check your eligibility

Check Now

1

Cooling Period

Sheila’s number has been active for more than 2 months (60 days). She is qualified for the PA Insurance.

2

Top up ≥ RM50

Sheila performs a top up of RM10 five times (total RM50) in August.

3

Criteria is met

Sheila’s number is active and she is automatically covered in September!

4

Remain Eligible

Sheila continues to top up RM50 every month to be eligible.

Plan ahead and nominate your beneficiary (Optional)

1

Fill up info

Download the Nomination Form and fill in the details.

2

Email RHB Insurance

Send the nomination form to rhbi.general@rhbgroup.com.

3

Inform loved ones

Inform your nominees while awaiting confirmation.

Inform loved ones about the claim procedure
1

Fill up info

Download the PA Claim Form and fill in the details.

2

Supporting documents

Prepare all the additional documents for further procedures.

3

Notify within 14 days

Send your PA Claim Form and the supporting documents to rhbi.general@rhbgroup.com

Hotline:
(for inquiries or claims)
1300-220-007
General Line:
03-95458888
For incidents before 1-Nov-2024, click HERE
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Frequently Asked Questions (FAQs)

Do I have to pay anything additional to receive this coverage?

It is absolutely FREE and the premium payment is borne by Tune Talk if you Top Up a minimum of RM50 monthly.

When does the FREE PA Insurance coverage begin?

Coverage commences on the following month upon meeting the minimum monthly top up of RM50 for the current month, subject to the 60 days cooling-off period from the date you activate your Tune Talk SIM. (Example: if your cumulative top up for the month of January is RM50 or more, you will receive the FREE PA Insurance coverage for the following month of February)

When does the PA Insurance coverage for each month commence and end?

Coverage commences on the first day of the month and ends on the last day of the month. (Example: 1st January until 31st January)

What are some examples of high-risk occupations that are not entitled for the Free PA Insurance Coverage?
  • Military and Law Enforcement
  • Pilot and Aircrew
  • Professional Sports
  • Workers utilising wood-working machinery

Please read through the exclusions in the policy here for a comprehensive list of occupations that are excluded from coverage

What is the claim procedure?

For incidents after 1-Nov-2024
All claims must be notified within 30 (thirty) days from the date of accident, provide full particulars and shall seek medical or surgical advice as soon as possible. Please contact RHB Insurance Customer Service Hotline at 1300-220-007 to do this or seek more clarification on your claim enquiries.
Alternatively, you can download the claim form here and email it to rhbi.general@rhbgroup.com.

For incidents occurring on or before 31/10/24, please click HERE.

What should I mainly consider so that my eligibility is not affected?

Eligibility to the PA Insurance coverage is subject to accuracy of subscriber’s personal information as per his/her Mykad/Passport/Police ID/Army ID entered at point of registration.

How do I nominate my beneficiary(ies)?

Pursuant to Section 129 and Para 5 of Schedule 9 of Financial Services Act 2013, Malaysia, nominee(s) should be: spouse, child or parent(s), if there is no spouse or child at the time of making the nomination, the nominee is his parent. A nominee of a Muslim insured person upon receipt of policy moneys shall distribute the policy moneys in accordance with the Shariah Laws.

What if I have more than one line registered under Tune Talk? Am I entitled to additional claims?

Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.

What are some examples of high-risk activities which are not entitled for the Free PA Insurance Coverage?
  • Scuba Diving
  • Martial Arts
  • Racing (other than on foot)
  • Ice Hockey
  • Hunting

Please read through the exclusions in the policy carefully here for a comprehensive list of activities that are excluded from coverage

I just topped up RM50 this month. Am I eligible for the FREE PA Insurance next month?

You are eligible for the coverage if you top up RM50 or more anytime between the first day of every month (12:00am) till the last day of every month (11:00pm). (Example: 1st January (12.00am) – 31st January (11:00pm).

What is the 60 days cooling-off period?

The 60 days cooling-off period is the excluded period for PA Insurance coverage for all newly activated Tune Talk number.

Can I claim my PA Insurance if I were involved in a motorcycle accident?

The PA Insurance does NOT cover subscribers who are engaged in riding or pillion riding on a motorcycle for any purpose.

What if I have other insurance policies?

All benefits are paid in addition to and regardless of any other insurance policies you may have.

Where can I find the exclusions and policy wording?

The exclusions and policy wording can be accessed and downloaded here.

How old do I have to be in order to be eligible for the PA Insurance?

You have to be not less than 12 years old and not more than 65 years old to be eligible for the PA Insurance coverage.

What does the PA Insurance cover?

The policy covers Death and Total and Permanent Loss or Disablement (Total Paralysis) for RM50, 000.

Who should I contact to get more information?

For more information, kindly refer to Tune Talk’s website or call our customer care at 13100 / 03- 2771 7000 from 8am to 10pm.

Additional Tune Talk policy

Tune Talk reserves the right to amend the terms and conditions without prior notice.

Do I have to pay anything additional to receive this coverage?

It is absolutely FREE and the premium payment is borne by Tune Talk if you Top Up a minimum of RM50 monthly.

I just topped up RM50 this month. Am I eligible for the FREE PA Insurance next month?

You are eligible for the coverage if you top up RM50 or more anytime between the first day of every month (12:00am) till the last day of every month (11:00pm). (Example: 1st January (12.00am) – 31st January (11:00pm).

When does the FREE PA Insurance coverage begin?

Coverage commences on the following month upon meeting the minimum monthly top up of RM50 for the current month, subject to the 60 days cooling-off period from the date you activate your Tune Talk SIM. (Example: if your cumulative top up for the month of January is RM50 or more, you will receive the FREE PA Insurance coverage for the following month of February)

What is the 60 days cooling-off period?

The 60 days cooling-off period is the excluded period for PA Insurance coverage for all newly activated Tune Talk number.

When does the PA Insurance coverage for each month commence and end?

Coverage commences on the first day of the month and ends on the last day of the month. (Example: 1st January until 31st January)

Can I claim my PA Insurance if I were involved in a motorcycle accident?

The PA Insurance does NOT cover subscribers who are engaged in riding or pillion riding on a motorcycle for any purpose.

What are some examples of high-risk occupations that are not entitled for the Free PA Insurance Coverage?
  • Military and Law Enforcement
  • Pilot and Aircrew
  • Professional Sports
  • Workers utilising wood-working machinery

Please read through the exclusions in the policy here for a comprehensive list of occupations that are excluded from coverage

What if I have other insurance policies?

All benefits are paid in addition to and regardless of any other insurance policies you may have.

What is the claim procedure?

For incidents after 1-Nov-2024
All claims must be notified within 30 (thirty) days from the date of accident, provide full particulars and shall seek medical or surgical advice as soon as possible. Please contact RHB Insurance Customer Service Hotline at 1300-220-007 to do this or seek more clarification on your claim enquiries.
Alternatively, you can download the claim form here and email it to rhbi.general@rhbgroup.com.

For incidents occurring on or before 31/10/24, please click HERE.

Where can I find the exclusions and policy wording?

The exclusions and policy wording can be accessed and downloaded here.

What should I mainly consider so that my eligibility is not affected?

Eligibility to the PA Insurance coverage is subject to accuracy of subscriber’s personal information as per his/her Mykad/Passport/Police ID/Army ID entered at point of registration.

How old do I have to be in order to be eligible for the PA Insurance?

You have to be not less than 12 years old and not more than 65 years old to be eligible for the PA Insurance coverage.

How do I nominate my beneficiary(ies)?

Pursuant to Section 129 and Para 5 of Schedule 9 of Financial Services Act 2013, Malaysia, nominee(s) should be: spouse, child or parent(s), if there is no spouse or child at the time of making the nomination, the nominee is his parent. A nominee of a Muslim insured person upon receipt of policy moneys shall distribute the policy moneys in accordance with the Shariah Laws.

What does the PA Insurance cover?

The policy covers Death and Total and Permanent Loss or Disablement (Total Paralysis) for RM50, 000.

What if I have more than one line registered under Tune Talk? Am I entitled to additional claims?

Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.

Who should I contact to get more information?

For more information, kindly refer to Tune Talk’s website or call our customer care at 13100 / 03- 2771 7000 from 8am to 10pm.

What are some examples of high-risk activities which are not entitled for the Free PA Insurance Coverage?
  • Scuba Diving
  • Martial Arts
  • Racing (other than on foot)
  • Ice Hockey
  • Hunting

Please read through the exclusions in the policy carefully here for a comprehensive list of activities that are excluded from coverage

Additional Tune Talk policy

Tune Talk reserves the right to amend the terms and conditions without prior notice.

Free Insurance – Epik+ Plans

Get yourself covered with RM50,000 Personal Accident Insurance.

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Your Selected Plan
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Full Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
FREE pandapro Subscription Unlimited Free Delivery & Member Deals
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Limited Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with No Hotspot
Exclusive Games Access Only Play & Earn Tune Talk Points
Select your plan
12 Months
Valid for 360 days

RM550

FREE 1 MONTH
6 Months
Valid for 180 days

RM280

RM300
3 Months
Valid for 90 days

RM145

RM150
1 Month
Valid for 30 days

RM50

12 Months
Valid for 360 days

RM385

FREE 1 MONTH
6 Months
Valid for 180 days

RM195

RM210
3 Months
Valid for 90 days

RM100

RM105
1 Month
Valid for 30 days

RM35

Upgrade to Epik50+
Add on RM15 for Extra 200GB Subscribe Now
12 Months
Valid for 360 days

RM275

FREE 1 MONTH
6 Months
Valid for 180 days

RM140

RM150
3 Months
Valid for 90 days

RM72

RM75
1 Month
Valid for 30 days

RM25

Upgrade to Epik35+
Add on RM10 for Extra 110GB Subscribe Now
Select your SIM Type

Physical SIM

Works with most devices

eSIM (+RM10)

Highly recommended!

eSIM currently supports the following devices

Please ensure your device supports eSIM before proceeding to the next step.

Apple

iPhone 13 Pro Max

iPhone 13 Mini

iPhone 13

iPhone 13 Pro

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone XR

iPhone XS

iPhone XS Max

iPhone SE 2

iPad 8th Gen (WiFi+Cellular)

iPad air 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 4th Gen (WiFi+Cellular)

iPad Pro 11 inch 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (WiFi+Cellular)

iPad 7th Gen 10.2-inch (WiFi+Cellular)

iPad 6 (Cellular)

iPad Pro 2nd Gen (WiFi+Cellular)

iPad Mini 4 (Cellular)

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

iPhone 15

iPhone 15 Plus

iPhone 15 Pro

iPhone 15 Pro Max

iPhone 16

iPhone 16 Plus

iPhone 16 Pro

iPhone 16 Pro Max

iPad Air 13 (2024)

Samsung

Samsung Galaxy Z Fold3 5G

Samsung Galaxy Z Flip3 5G

Samsung Galaxy Z Fold2 5G

Samsung Galaxy Z Flip

Samsung Galaxy Z Fold

Samsung Galaxy S21 Series

Samsung Galaxy S20 Series

Samsung Galaxy Note 20 Series

Galaxy Z Fold4 5G

Galaxy Z Flip4 5G

Galaxy S22 Series

Galaxy S23 Series

Galaxy Z Flip5 5G

Galaxy Z Fold5 5G

Galaxy Z Flip6 5G

Galaxy Z Fold6 5G

Huawei

Huawei Mate 40 Pro 5G

Huawei P40 Pro

Huawei P40

Huawei Pura 70 Pro

OPPO

Find X5 Pro 5G

Find N2 Flip

Find N3 Fold

Find N3 Flip

VIVO

X80 5G

Honor

Magic4 Pro 5G

Magic 5 Pro

Magic 6 Pro

Magic VS

Magic V3

Magic 4 Pro

200

200 Pro

Google

Pixel 8

Pixel 8a

Pixel 8 Pro

Pixel 9

Pixel 9 Pro

Pixel 9 Pro XL

Pixel 7 Pro

Pixel 7

Pixel 7a

Pixel 6

Pixel 6 Pro

Pixel 6a

Oppo

Reno 11F 5G

Reno 13 Pro 5G

Find X8

Find X8 Pro

Vivo

X100 Pro

Xiaomi

12T Pro

13

13 Pro

14 Pro

14T

Redmi

Note 13 Pro

Note 13 Pro Plus 5G

Nubia

Redmagic 9S Pro

ONEPLUS

12 5G