STEP 1: Upon receiving your SIM Card, download the Tune Talk App
STEP 2: Get your Order QR code sent to your email
STEP 3: Select βActive SIMβ and βScan your order QR codeβ
STEP 4: Scan the new SIM card, followed by your MyKad/Passport
STEP 5: Follow the App instructions for face recognition
STEP 6: Your SIM is now activated. Insert your SIM and start using it!
STEP 1: Download the Tune Talk App
STEP 2: Select βActive SIMβ and βRegister this SIMβ
STEP 3: Choose your preferred option βSwitchβ or βNew Numberβ
STEP 4: Select βphysical SIMβ
STEP 5: Scan your new SIM card, followed by your MyKad/Passport
STEP 6: Follow the App instructions for face recognition
STEP 7:Β Your SIM is now activated. Insert your SIM and start using it!
Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.
You can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.
You can try to logging out from the app and re-login again. Follow the registration instruction again and if the same issue Β persists, you can contact our Customer Care Β at 13100 or 03-2771 7000 or Live Chat for further assistance.