What is Dum Dum SIM?
Dum Dum SIM is a data-only SIM pack by Tune Talk consisting of 2 plans for travellers who are visiting Malaysia called the DUM DUM Lite or DUM DUM Pro.
How do I activate the Dum Dum SIM card?
- Insert the SIM card into your device upon arriving in Malaysia
- Enable mobile data
Does the Dum Dum SIM come with any call/SMS allocation?
No, the DUM DUM SIM is a data-only SIM and does not include any call/SMS allocation.
Can I continue using the Dum Dum SIM after the plan validity expires?
Yes, you can boost your data allocation or extend your validity period by using the QR code or visiting the website www.tunetalk.com/dumdum/
What do I get when I purchase the Malaysia Traveller SIM package?
| DUM DUM LITE | DUM DUM PRO | |
| DATA Quota | 20GB Internet | 40GB Internet |
| Validity | 15 Days | 15 Days |
| Price | RM12 | RM20 |
How to view my data balance?
Who should I contact if my Dum Dum SIM is not working?
For any assistance, kindly contact our Customer Care team by dialling 13100 / 03 2771 7000 or Live Chat at tunetalk.com from 8am until 10pm daily.
How much is the cost for Malaysia shipping?
The shipping within Malaysia is RM6.
How long is the delivery duration for Dum Dum SIM to be shipped within Malaysia?
Orders must be placed 7 days in advance before usage date and the delivery takes 3–5 working days. Weekend and holiday orders are processed the next business day.
