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Naik taraf kepada Pek Prabayar Tune Talk Hi-Value (“TTHV”) secara PERCUMA!

Anda kini boleh menaik taraf Pek SIM anda secara PERCUMA dari 13 September 2021 hingga 31 Mac 2022. Baca Soalan Lazim di bawah sebelum menaik taraf pek anda!
Siapa yang layak bertukar kepada Pek Tune Talk Hi-Value (TTHV)?

Pelanggan Tune Talk boleh bertukar daripada pelan tarif sedia ada anda kepada pek TTHV (atau setara) untuk menikmati pelan baharu yang tersedia pada pek TTHV mulai 24 Ogos 2021 dan seterusnya.

Anda boleh menyemak pelan tarif semasa anda melalui:

  • Apl Tune Talk (di sebelah nombor Mudah Alih anda); atau
  • USSD dengan mendail *111# > Maklumat Akaun > Pelan tarif
Do I need to replace my SIM card?

No, you can continue to use your existing SIM card and any changes will be reflected automatically upon successful switch

How long does it take for the switch to happen after sending the SMS or request via Tune Talk app?

The switch may take up to 15 minutes. You will receive a confirmation SMS once it is successful.

What will happen to my existing data plan, voice quota, bonus or freebies after I switch to the TTHV Pack?

Upon successful switch to TTHV Pack, all your existing data, voice and SMS balances will be forfeited. It is suggested to exhaust all your existing quota prior to switching.

Upon switching, you will automatically be utilising Basic Internet 64Kbps and will need to subscribe to a data plan for hi-speed data quota.

I have more than one Tune Talk number. If I request for switch, will it apply to all my other numbers as well? Can I switch more than one number?

No, the switch will only happen for the number that you have requested for. You will need to manually send in the request for each number that you wish to switch.

What are the key upgrades between my current pack and the new TTHV Pack?

The TTHV Pack offers plans with hi-speed data at the best value with no worries on validity or the need to top-up for continuous usage

View the plans HERE!

I am an existing Tune Talk user. Will there be any charges to switch my current mobile number to the TTHV Pack?

Yes, you can switch for 300 pts. However, this fee is waived from 13th Sept 2021 until 31st March 2022.

Tune Talk Points balance can be viewed via the Tune Talk App or USSD (dial *133#)

What will happen to my existing credit, Points and credit validity?

All the above will be maintained as per pre-switch.

Can I switch if my number is in Grace Period?

No, you would need to reactivate your line by topping up first.

Once I switch to TTHV Pack, can I switch back to my previous pack?

Kindly note you may NOT reverse any switching of tariff plans.

Siapa yang layak bertukar kepada Pek Tune Talk Hi-Value (TTHV)?

Pelanggan Tune Talk boleh bertukar daripada pelan tarif sedia ada anda kepada pek TTHV (atau setara) untuk menikmati pelan baharu yang tersedia pada pek TTHV mulai 24 Ogos 2021 dan seterusnya.

Anda boleh menyemak pelan tarif semasa anda melalui:

  • Apl Tune Talk (di sebelah nombor Mudah Alih anda); atau
  • USSD dengan mendail *111# > Maklumat Akaun > Pelan tarif
What are the key upgrades between my current pack and the new TTHV Pack?

The TTHV Pack offers plans with hi-speed data at the best value with no worries on validity or the need to top-up for continuous usage

View the plans HERE!

Do I need to replace my SIM card?

No, you can continue to use your existing SIM card and any changes will be reflected automatically upon successful switch

I am an existing Tune Talk user. Will there be any charges to switch my current mobile number to the TTHV Pack?

Yes, you can switch for 300 pts. However, this fee is waived from 13th Sept 2021 until 31st March 2022.

Tune Talk Points balance can be viewed via the Tune Talk App or USSD (dial *133#)

How long does it take for the switch to happen after sending the SMS or request via Tune Talk app?

The switch may take up to 15 minutes. You will receive a confirmation SMS once it is successful.

What will happen to my existing credit, Points and credit validity?

All the above will be maintained as per pre-switch.

What will happen to my existing data plan, voice quota, bonus or freebies after I switch to the TTHV Pack?

Upon successful switch to TTHV Pack, all your existing data, voice and SMS balances will be forfeited. It is suggested to exhaust all your existing quota prior to switching.

Upon switching, you will automatically be utilising Basic Internet 64Kbps and will need to subscribe to a data plan for hi-speed data quota.

Can I switch if my number is in Grace Period?

No, you would need to reactivate your line by topping up first.

I have more than one Tune Talk number. If I request for switch, will it apply to all my other numbers as well? Can I switch more than one number?

No, the switch will only happen for the number that you have requested for. You will need to manually send in the request for each number that you wish to switch.

Once I switch to TTHV Pack, can I switch back to my previous pack?

Kindly note you may NOT reverse any switching of tariff plans.

Saya faham bahawa dengan bertukar kepada pek TTHV:-

  • Semua suara, SMS, kuota data dan pembaharuan saya yang sedia ada akan dilucuthakkan (Sebarang pelan/percuma yang layak untuk tarif sebelumnya tidak lagi tersedia kepada pelanggan TT Hi-Value)
  • Saya TIDAK akan dapat menukar kembali kepada pelan tarif saya yang terdahulu
  • Saya telah membaca dan memahami T&S Pek Prabayar Nilai Tinggi TT.

Switch for FREE!

SMS TTHI to 2222