Semuanya 5G!

Tune Talk Pek Epik+ (TTEpik+) is an enhanced version of Tune Talk’s Pek Epik, offering bigger data Internet quota and uncapped speeds for an even smoother 5G experience.

Pek Epik+ is eligible for:

1. New Tune Talk subscribers that register for new SIM after 00:01 on 16h December 2024;
2. Subscribers that request to port-in to Tune Talk after 00:01 on 16th December 2024;
3. Existing active Tune Talk subscribers that switch to Pek Epik after 16th December 2024.

Starting from 16^th December 2024, only Pek Epik+ tariffs are available for new SIM registration and switch. Subscribers in Pahang, Terengganu, Kelantan will still be able to subscribe to Pek Pantai Timur while Pek Borneo will also be available for new subscribers in Sabah and Sarawak.

Here’s a basic checklist:

• Use a 5G-enabled device in 5G coverage areas (Check your coverage HERE)
• You will need a Tune Talk SIM or eSIM with an active subscription to the Pelan Epik+
• Ensure that 5G is enabled in your device’s ‘Network Settings’. Note that power-saving mode or third-party apps may deactivate the 5G setting.
• For more information on 5G, kindly refer HERE

Please refer to the table below for the range of products available under the TTEpik+ tariff.

Generally, you can utilise hotspot with all Epik+ plans, except for Pelan Epik25+.

For all the other Epik+ plans, any hotspot usage will be shared with the allocated basic internet data. Additionally, you can purchase eligible add-ons if you require more data for hotspot.

The maximum number of devices depends on your plan subscription:

1. EpikCall20 (1 Device)
2. Epik 35+ (2 Devices)
3. Epik 50+ (3 Devices)

Upon reaching the optimised device limit, additional devices may still be able to connect. However, they will not be able to utilise the Internet via your hotspot.

All of our Epik+ plans offer uncapped 5G speed, whereby you will be able to enjoy blazing fast Internet speed based on your location.

Yes, all Epik+ plans or passes come with validity extensions that do not stack with existing validity but will add to the latest date.

Example: If you reload RM30 on 5^th January 2025, the validity will be extended by 30 days, until 23:59 on 4^th February 2025. If you then subscribe to Pelan Epik5 35+ on 10th January 2024, the validity will be further extended until 9th February 2025.

All the monthly Epik+ plans offer 5G and 4G Internet. If you do not have a 5G-compatible device or are outside of a 5G coverage area, you will automatically fall on 4G.

You will still be able to utilise 5G using basic Internet in the event your Unlimited 5G Internet has reached its FUP.

You can still enjoy Unlimited 5G Internet when you are in a 5G coverage area. Subscribers outside 5G coverage areas will need to purchase the boosters applicable for Pelan Epik5G 45.

Boosters are an additional Internet quota that you can add when a plan is active. Epik+ plans are eligible for 5G boosters, allowing you to seamlessly experience 5G’s incredible Internet speeds! Additionally, certain plans also offer 4G boosters. You can subscribe to boosters via the ‘Get Add-Ons’ section via your Tune Talk App.

You can set within your device by following the steps below:

1. Open your device’s “Settings“
2. Look for “Network & Internet” or a similar option
3. Find and select “Mobile Network” or “Cellular Network“
4. Look for “Preferred Network Type” or a similar setting
5. Change the network type from “5G” or “5G/LTE” to “4G” or “LTE“
6. Save or apply the changes

You may check your device’s 5G compatibility HERE.

Any subscriber that registers and activates a new Tune Talk SIM from 10^th December 2024 onwards is eligible for 1GB of FREE Welcome Internet included in their new Pelan Epik+. This FREE 1GB Welcome Internet can only be redeemed once via the Tune Talk App and is valid for 7 days.

Subscribers are required to redeem their FREE 1GB Welcome Internet within 60 days from the day of SIM activation. To redeem, you may go to Tune Talk App > Plans > Freebies & Others

If you have fully utilised your Internet plan, you can continue using basic Internet at 256kbps. Alternatively, you can purchase available add-ons or re-purchase a plan to enjoy basic Internet speeds.

For the best experience, we recommend check your Internet usage via the Tune Talk App. You can also check your usage via SMS by sending STATUS to 2222 or dial *134# (USSD).

Unlimited Chat & Navigation Apps will no longer be available as the data usage will be utilised from the Basic Internet quota.

No, unutilised Internet quotas or services will not be refunded or carried forward to your next cycle.

Yes, you can switch to a different Epik+ plan at any point of time. However, if you switch plans before your current plan expires, the existing plan will be forfeited and the new plan will take effect immediately.

The criteria for being eligible are stated below:

• Stay active on Epik35+ or Epik50+ plans every month OR
• Subscribe other plans and/or top up with the monthly accumulative of RM50

The PA Insurance coverage will only cover registered Tune Talk users that are subscribed to specific Epik+ plans.

Kindly refer HERE to check your PA Insurance eligibility.

Your coverage will only be active on the 3^rd month of plan subscription. It is advisable to subscribe to the specified Epik+ plan every month to ensure your PA Insurance coverage remains active.

Your plan subscription this month will determine the status of your PA Insurance status for the following month.

• If your plan is active this month, your PA Insurance will show an active status next month
• If your plan is not active this month, your PA Insurance will show an inactive status next month

If you breach the Terms and Conditions, Tune Talk reserves the right to suspend or terminate your service, including Internet and voice call subscriptions.

You can find the comprehensive Epik+ Terms and Conditions here or contacting our Customer Care by dialing 13100 or 03-2771 7000.