What is Super JIMAT Bundle?
Super JIMAT Bundle is crafted for those who wish to subscribe to the Monthly Internet Plans and further enjoy up to 19% savings. It comes with 3- or 12-months bundle plans.
What are the benefits of Free Basic Internet (FBI) and how do I get it?
FBI is activated in the registered Pek JIMAT SIM which will renews every 30days from the activation date. It will be utilized once you exhausted your based data quota, Data Booster to keep you connected.
Can I subscribe to other internet plans if I have subscribed to the Super JIMAT Bundle plans?
No. You will only be able to subscribe to Data Boosters that are available for your active Super JIMAT Bundle plans.
You may stop the current active Super JIMAT Bundle plans if you have decided to subscribe to other available internet plans. Any available data, plan cycle, bonus, voice, or freebies from the bundle plans will be forfeited and non-refundable. You may send an SMS [plan name] STOP to 2222 once you have decided.
What Monthly Internet plans (Internet plans) are entitled for the Super JIMAT Bundles? What is the payment mode for this?
Below are the 3 Monthly Internet (Internet plans) plans that are entitled for Super JIMAT Bundle:
| Internet Plans | Plan Package (month) | Keywords | Subscription Price | Average Subscription/mth | Value SAVINGS | Validity Period | Auto-Renewal | |
| Fokus 33 | 1 | Fokus33 | RM38 | RM38 | 0% | RM0 | 30 days | Yes |
| 3 | Fokus33B | RM105 | RM35 | 8% | RM9 | 30 days x3 | Yes | |
| 12 | Fokus33T | RM395 | RM33 | 13% | RM60 | 30 days x12 | Yes | |
| Fokus 40 | 1 | Fokus40 | RM48 | RM48 | 0% | RM0 | 30 days | Yes |
| 3 | Fokus40B | RM129 | RM43 | 10% | RM15 | 30 days x3 | Yes | |
| 12 | Fokus40T | RM480 | RM40 | 17% | RM96 | 30 days x12 | Yes | |
| Bebas 55 | 1 | Bebas55 | RM68 | RM68 | 0% | RM0 | 30 days | Yes |
| 3 | Bebas55B | RM180 | RM60 | 12% | RM24 | 30 days x3 | Yes | |
| 12 | Bebas55T | RM660 | RM55 | 19% | RM156 | 30 days x12 | Yes | |
Any Super JIMAT Bundle plan can be subscribed via the Tune Talk App and pay via your Tune Talk credit or online payment (FPX).
How does the Super JIMAT Bundle plan work?
Upon successful subscription of Super JIMAT Bundle plans, the 1st cycle will be displayed onyour Tune Talk App with 30 days validity.
3-month bundle: 2 plan cycle to be activated on the 31st and 61st day of subscription and expires on the 90th day. Auto-renewal will be triggered on the 91st day and successful subscription is subject to sufficient credit balance.
12-month bundle: 11 plan cycle to be activated on the 31st, 61st, 91st day and so on and expires on the 360th day. Auto-renewal will be triggered on the day 361st day and successful subscription is subject to sufficient credit balance.
E.g: Fokus 40 – 12 month bundle successfully subscribed on 5th September 2022. 1st month cycle of 30 days validity will end on 4th October 2022 and 2nd cycle will be activated on the 5th October 2022. This will continue for 3rd to 12th cycle.
Can I use hotspot with my Pek JIMAT internet plans?
Yes, hotspot usage will be deducted from any base quota (subject to availability) or Data Booster quotas available for any internet plans. Once exhausted, you can purchase the Data Boosters which can also be utilized for hotspot.
What are the unlimited ‘Connect’ apps?
The Connect Apps include WhatsApp, WeChat and more apps to be included in the future. The unlimited quota is subject to Tune Talk’s Fair Usage Policy (FUP).
How do I check the status or the balance of my internet plan quota?
For the best experience, we recommend checking via your Tune Talk App! You can also SMS STATUS to 2222, or dial *134# (USSD).
How long can I redeem the FREE 1GB data with the Tune Talk App?
You will only have 60 days from the SIM dispense (activation) date. You will no longer be able to view and redeem the FREE 1GB Welcome data after the 60 days period has ended. To redeem, you may go to Tune Talk App > Plans > Freebies & Others.
What is Free 1GB Data? How can I redeem it?
Any user that registers and activates NEW Tune Talk SIM from 5th September 2022 onwards, will be granted with FREE 1GB Welcome Data in their NEW Pek JIMAT. This FREE 1GB Welcome data can only be redeemed ONCE via the Tune Talk App and is valid for 7 days.
What are data Data Boosters and how do I subscribe to it?
Data Boosters are additional data quotas that you can add-on to your existing internet plan. You can subscribe to Data Boosters via the “Get Add-Ons” menu in My Account page via the App or dial *111# USSD menu. Data Boosters will follow the validity of the internet plan and do not auto-renew.
Do all internet plans come with validity?
Yes. All Pek JIMAT plans or passes come with validity extensions.
(e.g.) If you reload RM30 on 5th September 2022, the validity will extend till 23:59, 4th October 2022. If you purchase the Fokus 33 Monthly plan on 10th September 2022, the validity will be further extended until 9th October 2022.
What will happen to my existing credit, Points and credit validity?
All the above will be maintained as per pre-switch.
What will happen if I have used up the internet plan quota completely?
Once you fully utilized your internet plan quota, you will still connected via basic internet speed.
Alternatively, you may purchase available Data Boosters or repurchase a plan to enjoy hi-speed data.
Will the old tariff pack still be available (e.g: Tune Talk HI VALUE or CUN VALUE) after 5th September 2022?
Starting from 5th September 2022, all Tune Talk SIM pack registrations will come with the Pek TTJIMAT tariff only.
How can I become a Pek JIMAT subscriber?
Pek JIMAT are eligible for:
- NEW Tune Talk users that register the SIM pack after 00:01, 5th September 2022; OR
- Users that request to port-in to Tune Talk after 00:01, 5th September 2022; OR
- Existing active Tune Talk users that switch to Pek JIMAT after 00:01, 5th September 2022.
Why should I subscribe to the Tune Talk PEK JIMAT (TTJIMAT)?
Pek JIMAT is Tune Talk’s latest range of plans offering great value and peace of mind for your connectivity needs at the times you need to focus the most! Our new and improved unlimited plans with double speeds can subscribed as low as RM33/month!
I have more than one Tune Talk number. If I request to switch, will it apply to all my other numbers as well? Can I switch more than one number?
No, the switch will only happen for the number that you have requested for. You will need to manually submit the request for each number that you wish to switch.
Once I switch to Pek JIMAT, can I switch back to my previous pack?
Kindly note that you may NOT be able to switch back to other packs.
Can I switch my number if it is in Grace Period?
No, you would need to reactivate your line by topping up first.
What will happen to my existing data plan, voice quota, bonus or freebies after switching to the Pek JIMAT?
Upon successful switch to the Pek JIMAT, all your existing data, voice and SMS balances will be forfeited. It is suggested to exhaust all your existing quota prior to switching.
Upon switching, you will automatically be utilising Basic Internet 256Kbps and will need to subscribe to a data plan for hi-speed data quota.
How long does it take for the switch to happen after I submit the application request?
The switch may take up to 15 minutes. You will receive a confirmation SMS once it is successful.
Do I need to replace my SIM card?
No, you can continue to use your existing SIM card and any changes will be reflected automatically upon successful switch.
I am an existing Tune Talk user. Will there be any charges to switch my current mobile number to the new Pek JIMAT?
Yes, you can switch for 300 pts. However, this fee is waived from 5th September 2022 until further notice.
Tune Talk Points balance can be viewed via the Tune Talk App or USSD (dial *111#)
What are the key upgrades between my current pack and the new Pek JIMAT?
Pek JIMAT offers great value and peace of mind for your connectivity needs at the times you need to focus the most! Our new and improved unlimited plans with double speeds can be subscribed as low as RM33/month!
View the plans HERE!
Who is eligible to switch to Pek JIMAT?
All Tune Talk Subscribers can switch from their existing tariff plans to the Pek JIMAT (or equivalent) to enjoy the new plans available from 5th September onwards.
You may check your current tariff plan via:
- The Tune Talk App (next to your Mobile number); or
- USSD by dialing *111# > Account Info > Tariff plan
