Who can use CodeShop platform?
CodeShop by Tune Talk is available for Tune Talk subscribers with valid Tune Talk mobile numbers only. If you do not have a Tune Talk SIM card, you can purchase your SIM card from the nearest Tune Talk store, or visit here.
What is CodeShop platform?
CodeShop is a digital game voucher platform that allows users to purchase game vouchers for Steam Wallet and PlayStation Network gaming platforms.
Can I refund or return a game voucher after purchase?
No. Once a voucher code has been received, it is not refundable.
What should I do if I have issues with a voucher code or have not received the voucher code after the payment has been made?
If you encounter any issues with a voucher code or do not receive the voucher code, please contact Tune Talk Customer Care via 13100 or 03-2771 7000 from 8AM to 10PM and we will assist you.
What is the purchase limit for CodeShop platform?
Starting 4th October 2023, we have implemented purchase limit as below:
| Purchase Limit Type | Limit | Limit Reset |
| Daily Limit | RM150 | After 24 hours |
| Monthly Limit | RM300 | First day of each calendar month |
Why is there a purchase limit for CodeShop platform?
Purchase limits are implemented to ensure fair access to voucher codes, prevent voucher code abuse, and manage inventory effectively.
How do I redeem a game voucher?
To redeem a game voucher, follow these steps:
- Log in to your gaming platform account.
- Go to “Redeem a Steam Gift Card or Wallet Code” for Steam Wallet or “Redeem Code” for PlayStation Network platform.
- Enter the voucher code and follow further instructions.
Can I purchase game vouchers as gifts for someone else?
Yes, you can purchase game vouchers as gifts for others. During the checkout process, you can send the voucher code to the recipient’s email address or share it with them manually.
Do I need to provide my payment information on CodeShop platform to complete my purchase?
No. Charges for the voucher code and its surcharge via CodeShop platform will be deducted from your Tune Talk Credit. In the case of insufficient balance, your voucher code purchase will not be processed.
How do I purchase game vouchers in the CodeShop platform?
Purchasing in CodeShop platform is simple:
- Go to https://codeshop-tt.com/.
- Browse the available game vouchers.
- Choose the voucher you want to purchase by clicking on “BUY NOW”.
- On “Choose your payment option” page, click on “Tune Talk”.
- Provide your Tune Talk mobile number and email address.
- Request for TAC number.
- Provide the TAC number and proceed with the voucher purchasing.
- After payment confirmation, you will receive a voucher code via SMS and/or email.
Do I need to create an account on CodeShop platform to purchase game vouchers?
No. Subscribers only need to provide their valid Tune Talk mobile number when purchasing game vouchers on CodeShop.
