Self-Registration

It only takes 1 minute to register your SIM!

Prepaid

Online SIM

Online SIM
(Website & App)

Download the Tune Talk App
via WiFi or hotspot

Select Not a Tune Talker ? Sign Up Now and Register Your SIM Card

Click on View More

Under My History, search for your SIM/eSIM order and click on Activate

Click on Let’s Begin!

For non-numbered SIM, choose you number and click Select

Prepare you Supporting Documents and click Scan Documents

Verify your details and click Confirm

Click Next to proceed with Face Recognition

Upon you SIM activation and successful registration:

SIM – insert your SIM card and log in to the Tune Talk App.
eSIM – follow the eSIM Installation steps outlined in the email

SIM from Physical Stores

SIM from Physical Stores
(myNEWS, Pak Grocer or Tune Talk Partner)

Download the Tune Talk App
via WiFi or hotspot

Select Not a Tune Talker? Sign Up Now and Register a SIM

Click on Register a SIM

Scan your SIM card by placing the SIM barcode within the frame provided

For non-numbered SIM, choose your number and click select

Prepare your Supporting Documents and click Scan Document

Verify your details and click Confirm

Click Next to proceed with Face Recognition

Upon SIM activation and successful registration, insert your SIM card and log in to Tune Talk App

Let’s switch now!

Switch to Tune Talk

Get a New Number

Upgrade to Pek Epik

Psst... Get your brand new SIM from

Frequently Asked Questions (FAQs)

I have purchased a new Prepaid SIM card from Tune Talk website. How do I register the SIM?

STEP 1: Upon receiving your SIM Card, download the Tune Talk App
STEP 2: Get your Order QR code sent to your email
STEP 3: Select ‘Active SIM’ and ‘Scan your order QR code’
STEP 4: Scan the new SIM card, followed by your MyKad/Passport
STEP 5: Follow the App instructions for face recognition
STEP 6: Your SIM is now activated. Insert your SIM and start using it!

I purchased a SIM with a data plan and top up credit via Tune Talk website. When will the data plan and top up credit be activated?

Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.

I received an error message when registering the new SIM via App. What should I do?

Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.

I have purchased a new Prepaid SIM card from myNEWS, Pak Grocer or Partner store. How do I register the SIM?

STEP 1: Download the Tune Talk App
STEP 2: Select ‘Active SIM’ and ‘Register this SIM’
STEP 3: Choose your preferred option ‘Switch’ or ‘New Number’
STEP 4: Select ‘physical SIM’
STEP 5: Scan your new SIM card, followed by your MyKad/Passport
STEP 6: Follow the App instructions for face recognition
STEP 7: Your SIM is now activated. Insert your SIM and start using it!

I have successfully registered my new SIM, but I did not receive my data plan or top up credit. What should I do?

You can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.

My mobile app crashed or got stuck during the registration process. What should I do?

You can try to logging out from the app and re-login again. Follow the registration instruction again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.